AT&T is the worst, following by T-Mobile and then Boost Mobile. How does Boost Mobile’s customer service compare to other carriers? Here’s a breakdown of the average TrustPilot rating for the US’ biggest carriers:Īs you can see, none of the US’ biggest carriers have particularly good customer service ratings.
You can read all the reviews here and see what the majority of complaints are about. Being able to easily communicate with a network to discuss your plan, or any problems you’re having with it, is very important to the vast majority of customers.Īccording to TrustPilot, Boost Mobile has an average rating of 1.9 out of 5, indicating that the vast majority of Boost Mobile users are not happy with the company’s current level of customer service. Boost Mobile Customer Service – Is It Any Good?Īs with any service, customer service is always extremely important. The rollout of 5G is now picking up pace, though, so most areas – by the close of 2021 – should be supported. You will also need to be in an area that is covered too. Please note: you WILL need a 5G-capable phone to access Boost Mobile’s 5G network. The combination of these tools will allow Boost to offer significantly faster speeds, increased network capacity and an overall better experience than before for our wireless customers. Here’s a statement from the Boost Mobile blog on its 5G deployment:īoost will leverage our 2.5 GHz spectrum and we will deploy a radio technology called Massive MIMO, which is capable of delivering much greater capacity than current LTE systems. You can currently buy all of Apple’s new iPhone 12 phones via Boost Mobile, as well as Samsung’s Galaxy S20 and Galaxy S20 FE – both of which are 5G phones too. Yes, Boost Mobile does support 5G and 5G phones. And it’s not even Black Friday yet… What About 5G? At the time of writing, I counted 19 discounted cellphones in its current line-up. On top of this, Boost regularly runs significant discounts on its phones. Hell, it even has a T9 keyboard phone in the form of the Coolpad Snap which you can pick up for just $29.99. Basically, Boost Mobile has phones ranging in price from $79 to $1399. You also have the latest flagships from Samsung, including the Galaxy S20 as well as older iPhone models like the iPhone 8 and iPhone 7 which can be had for less than $200 on select plans. You have all the new iPhone 12 models, the Samsung Galaxy S20 FE, and a bunch of cheaper Android-based options like the LG Stylo 6, Samsung Galaxy A21, and the LG Tribute Monarch. What Phones Does Boost Mobile Have?īoost Mobile has a pretty decent selection of phones. Boost Mobile is not available in the UK and/or Europe. This is why MVNOs usually have better prices than bigger, more well-known networks like Verizon and T-Mobile.īoost Mobile has headquarters in Australia and the United States, the two countries where the network is active. This means Boost Mobile has less overhead than bigger networks like Verizon and T-Mobile which have to manage expensive networks of masts and cell towers across the length and breadth of the United States. This is how Tesco Mobile, GiffGaff, and Asda Mobile operate in the UK. In this respect, Boost Mobile is an MVNO: it doesn’t have its own network infrastructure and instead “leases” T-Mobile’s infrastructure. In the US it is operated by Dish Wireless LLC and uses T-Mobile’s network for wireless services. You can pick it up for $599.99 – down from $699.99.īoost Mobile also claims to have 99% coverage in the USA too – so there shouldn’t be any issues with coverage and reception.Īs of 2020, Boost Mobile runs on Telstra’s mobile network in Australia. A phone from Boost Mobile will cost less than one from one of the market’s bigger players.Ĭase in point: Boost Mobile’s Samsung Galaxy S20 FE deal is $100 cheaper than buying the Galaxy S20 FE direct from Samsung. The company’s USP is undercutting its bigger competitors when it comes to price.
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Boost Mobile offers a range of data packages, all of which include free music streaming allowances, and unlimited calls and texts. Since then, the network has changed hands multiple times and has been owned by a few different companies.īoost Mobile is a US / Australia-based carrier that specializes in wireless mobile data, call, and text plans. The company started life in Australia and was founded by Peter Adderton. Boost Mobile is growing in popularity, both in the US and Australia, but is the network any good? Let’s investigate…īoost Mobile was founded over 20 years ago.
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